Econet Apologises For Recent Data Service Disruptions

Econet Wireless Zimbabwe has issued an apology to its customers following network challenges that disrupted access to data services from around midday on Thursday until Saturday afternoon last week.

The company’s Deputy CEO, Roy Chimanikire, said the service interruption was caused by a technical fault within the network infrastructure. He assured customers that the issue had since been resolved. Said Chimanikire:

We sincerely apologise to our valued customers, channel partners and stakeholders for the service disruption resulting from a technical fault in our network infrastructure. The disruption affected access to data connectivity and related services for some of our customers.

Normal service has since been fully restored across all our service categories.

We would like to take this opportunity to thank our valued customers and channel partners for their patience and continued support.

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