Fastjet Zimbabwe has announced that it will extend the suspension of its schedule flight network until Tuesday, 30 June 2020 following the indefinite extension of the coronavirus lockdown by the Zimbabwean government.
In a statement released on Monday, the airliner also announced that its Call Centre, Shops, Airport Ticket Sales and Trade Support services will remain closed until further notice.
Below is the statement in full:
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Following the latest updates from the Zimbabwean government regarding the continued COVID-19 related travel restrictions, Fastjet Zimbabwe will extend the suspension of their schedule flight network until Tuesday, 30 June 2020.
Given the unprecedented nature of the external factors that the travel industry is facing, our management team continue to assess the situation on a daily basis and remain committed to resuming flight services earlier than the revised date should there be any easing of the current restrictions on the movement of people.
Our flexible booking change policy allows confirmed bookings to be changed to future dates, with no fees or fare differences applicable.
This no fee or fare difference unlimited booking policy is currently available until 30 September 2020.
This forms part of the airline’s commitment to offering customers peace of mind with added the added flexibility in managing their future travel plans.
Trade partners with queries may contact us via firstname.lastname@example.org. Please note that during the lockdown period we have a limited team who are working remotely, and it may take us slightly longer than usual in responding to any queries. Your patience is appreciated.
Fastjet Call Centre, Shops, Airport Ticket Sales and Trade Support services will remain closed until further notice.
We thank you for your understanding and appreciate your support. Together we can make a difference.