The Confederation of Zimbabwe Retailers (CZR) has raised alarm over the growing influx of counterfeit and refurbished electronic goods, particularly mobile phones, laptops, and accessories, being deceptively sold as new on the local market.
In response, the CZR has written to the Zimbabwe Republic Police, urging urgent multi-agency intervention to clamp down on illegal traders flooding the market with fake gadgets.
CZR acting chief executive officer Tapiwa Marimo said the surge in counterfeit electronics was negatively impacting both legitimate retailers and unsuspecting consumers, who continue to bear the brunt of this illicit trade. Said Marimo:
The proliferation of counterfeit and refurbished electronic goods, particularly mobile phones, laptops, and accessories being deceptively sold as new has become a growing concern in Zimbabwe.
It has serious consequences for both consumers and legitimate retailers. Consumers are bearing the brunt of this problem. Many unknowingly purchase substandard products that often malfunction within days or weeks.
These products are sold without proper documentation, warranties, or return policies—leaving buyers with no recourse for refunds or replacements.
Marimo added that compliant retailers, who adhere to tax regulations, import standards, and intellectual property laws, were being unfairly undercut by non-compliant traders flooding the market with substandard or counterfeit goods sold at marginally lower prices. He said:
Genuine businesses importing original electronics through legal channels are being undercut by informal traders. This leads to loss of market share, reduced revenue, and reputational harm as consumers begin to lose trust in the entire retail ecosystem.
Moreover, the unchecked sale of counterfeit goods deters investment by reputable manufacturers and distributors, who are reluctant to operate in markets that do not guarantee intellectual property protection or product integrity.
More: NewsDay
Pindula WhatsApp Channel
Facebook Page
Leave a Reply