Econet Wireless has again urged subscribers to protect their WhatsApp accounts from hackers and social engineering scams targeting mobile users.
An Econet spokesperson said: “We once again urge customers to protect themselves by proactively securing their WhatsApp accounts by selecting the login and security settings on their WhatsApp profile, and enabling WhatsApp Passkeys, as well as activating the two-step authentication on their account,” a spokesman said.
The company said this adds an extra layer of security, reducing the risk of accounts being hijacked and making it easier for customers to recover them if they are compromised.
Econet said it has been using multiple channels to share steps customers can take to strengthen security. The precautions include:
- Enable WhatsApp Passkeys and Two-Step Verification, including setting a six-digit PIN and recovery email address.
- Never share verification codes or security PINs with anyone, regardless of who they claim to be.
- Regularly check linked devices and remove any unfamiliar devices connected to your WhatsApp account.
- Keep WhatsApp updated with the latest software releases and security patches.
- Check your call forwarding settings; make sure to disable unauthorised call forwarding on your device
- Do not dial any unverified codes starting with *or **
- Do not scan unknown QR codes. Avoid scanning WhatsApp pairing codes on third-party websites or unknown displays. Ensure to logout from any WhatsApp Web login.
- Exercise caution when receiving messages that create a sense of urgency or request confidential information.
- Avoid clicking on suspicious links, even if they appear to come from known contacts.
- Verify requests for money, account information, or verification codes by calling the person directly, before taking any action.
More: Chronicle
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