EcoCash’s X account was briefly hacked on Wednesday by an individual demanding $35, claiming the mobile money platform had “stolen” it.
The attacker controlled the account for more than two hours, posting pornography and profanities targeting customers before the company regained control.
During the breach, the hacker changed the profile picture to a pornographic image and renamed the account with a profanity-laden statement ending: “return my money.”
“I hacked the EcoCash account so that you see how insecure their systems are. I had my money stolen, $35. They are refusing to return it, these ****,” the hacker wrote in one post.
Between posting explicit images, the hacker used the account to abuse customers who had tagged EcoCash, seeking an explanation.
When one user, Guxungo, wrote that “someone has taken over the @EcoCash account”, the hacker replied with an expletive about the user’s backside.
The hacker also taunted the company over its attempts to recover the account.
“You’ve changed the password five times and removed all followers😂😂,” they wrote. “You can’t remove me. Return my money, you dogs. Insecure systems.”
There was no way to independently verify the hacker’s claim of losing money to EcoCash. The platform regularly deals with customer service queries on X, where complaints about missing mobile wallet funds are common.
OneMoney, EcoCash’s main rival, used the incident to take a swipe at the company, posting on X alongside a security advisory urging customers not to share PINs or use predictable numbers like birth dates.
“We told them ‘1234’ isn’t a password… but they didn’t listen,” NetOne said.
More: ZimLive
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