In a written response to The Standard, Econet Wireless media relations and communications executive Mr Fungai Mandiveyi said EcoCash has not received a ministerial directive to clear customers’ wallets.
Mandiveyi’s statement follows a message circulating on social media that EcoCash had been instructed by a ministerial directive to clear all wallet balances to 0.00. Said Mandiveyi:
We would like to urge our customers to ignore the fake and malicious message being circulated in some social media circles purporting to be coming from Econet and alleging that Econet received a directive to clear all EcoCash balances to zero. We wish to assure our customers and the public at large that their EcoCash balances are safe and secure.