Zimra Working On Removing Human Interface With Staff To Reduce Corruption

The Zimbabwe Revenue (Zimra) commissioner-general Faith Mazani has said that her organisation is investing in improving its ICT capabilities in order to remove interaction of its workers with clients. Mazani said this will reduce corruption, especially at border posts. Speaking at the opening of its new offices in Marondera, Mazani said,

Zimra has invested in ICT to improve our efficiency and service delivery to our taxpaying public, but this also provides an audit trail to trace any irregular activities. We are also working on enhancing our ICT capabilities to remove human interface with our staff that promotes rent-seeking behaviours, especially at our border posts.

Information on corrupt activities is obtained through our whistle-blower and hotline channels. Lifestyle audits are conducted regularly to identify those living beyond their means to explain the source of their wealth.

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