Parents express frustration after eMap website goes down

Parents who spoke to The Herald said that the newly introduced electronic application system for Form One places is proving problematic and said that they were having difficulties in using the platform as it was frequently down.

A parent, only identified as Mr Mutemasango of Warren Park in Harare said he was worried that the Ministry of Primary and Secondary Education was telling them that they would get responses starting yesterday when the website was usually down. Another parent, Mr Sivukile Simango, said it was difficult to complete the application process as he had challenges accessing the next page as the system would just indicate that the page has stopped working. Samaita Murandu of Hwedza said that the system disadvantages those in rural areas and argues that Dr Dokora’s ministry should have done consultations with them before introducing the system.

Attempts by The Herald to get comments from Minister Dr Lazarus Dokora, his deputy Professor Paul Mavhima and the Permanent Secretary Dr Sylvia Utete-Masango  yesterday were fruitless.