State-owned mobile network operator (MNO), NetOne, says it will review bundle tariffs with effect from Monday, 6 September 2021.
The company made the announcement through a public notice shared on its social media channels. The notice read:
Please be advised that we are reviewing our bundle tariffs with effect from 06 September 2021.
NetOne customers on Facebook expressed anger over the announcement, with poor network connectivity and the unaffordability of data bundles being the major issues.
Petty Dhodho wrote: “we used to like netone cz pa network yaive shasha and downloading taiita madiro but pamakaona kuti matora vanhu hobho. makuita manyemwe emhuru ..seiko muchidaro fone inotoita seyakafa no message kana 1 zvayo makatikatira zvenyu network …mukuti toiwanepi mari yacho mu lockdown imomu kujusa bundle remonth kana week kuti fone ingonzi ine data ..day rino expire data ndomusi unobata network …saka manje takatizirei ku econet:”
Martin Chitsike wrote: “Kwidzai zvenyu asi ndimi mune worst network munyika muno haibate kunyanya manheru so asi ndikaenda kumusha ka1 ,manje ndogara kumusha hre amana?????”
Sboe Maboe Nokuhle said: “Your network is terrible nxaaa, I have gotten tired of talking to customer service consultants, I top up 25gb every month n fail to use it because it because your network is ever down.”
Zalia Ruvimbo Sakwiya wrote: “Network yenyu yakadhakwa. Ndakatiza kueconet ndichiti pamwe kwenyu kurinani manje it’s from bed to mattress.”
Francis Museredzero Museredzo said: “How do you review bundles when there is no network. Every time from 5 pm to 9 pm there is no network in Bulawayo.”
Pride Munyaradzi said: “Dai mandipawo 3 months notice.”