JOBS: Applications Invited For Vacant Posts At TelOne

Applications are invited from suitably qualified and experienced persons to fill the following vacant posts that have arisen at TelOne.

POST: Chief Telecommunication Technician-Implementation

 Closing Date: 2021-04-16 23:59:31


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Reference Number : Tel20214207

Reporting To: Projects Manager

Job Description:

Supervision of projects implementation to ensure that projects are delivered on time, within budget, scope and the desired quality.  Documentation and handover of as built and network records to operations and other internal customers.

Duties And Responsibilities:

  • Supervises The Project Teams During The Phases Of Installations And Projects Implementation In The Areas Of Internet And Data, Access Network, Switching And Transmission.
  • Production And Updating Of Network Records And Documentation
  • Inspection And Supervision Of Sub-Contractor’s Works
  • Provides Technical Specifications For The Materials, Equipment, Tools And Testing Equipment Used In The Department
  • Prepare Tender Documents And Evaluate Bids
  • Ensure That Procured Tools, Equipment And Materials Adhere To Specified Specifications.
  • Set Targets And Review Performance Of Subordinate Staff.
  • Identify Skills Gap And Recommend Necessary Training.
  • Liaises With Planning Engineers And Installation Technicians In Coming Up With Estimates Of Costs And Schedules Of Various Projects.
  • Monitors And Controls Projects Costs Such As Transport, Labor, T&S And Materials.
  • Develops Installation Guidelines, Procedures And Checklists.
  • Coordinates With Planning Engineers And Coming Up With Implement Table Solution.
  • Complete All Related Tasks As When Necessary.

Qualification And Experience:

  • A Bachelor’s Degree In Electrical/Electronic Engineering, Telecommunications, Information Systems, Computer Science, Business Studies, Economics Or Marketing.
  • City & Guilds FTC / Advanced Technician Diploma / Business Studies Higher Diploma
  • Minimum Of 3 Years’ Relevant Experience.
  • Project Management Certificate Is An Added Advantage.

Competencies

  • Have Strong Technical And Analytical Skills.
  • Good Interpersonal Skills With Employees And Stakeholders At All Levels.
  • Good Understanding Of Operations And Maintenance Of The ICT Industry.

Click On TelOne Site To Apply

Post 2: Information Systems Security Analyst (ISSA)

 Closing Date: 2021-04-16 23:59:31

Reference Number : Tel20214829

Reporting To:

Information Systems Head

Job Description:

To develop, implement, test and review TelOne’s information security systems to protect information and prevent unauthorized access. Advice users and system developers on security measures, explain potential threats, install software, implement security measures and monitor networks.

Duties And Responsibilities:

  • Coordinate Development Of TelOne Information Security Policies, Standards And Procedures
  • Provides Security Support On Front Line Defence And Testing Of Networks During Deployment And As Well As Security Tests Of Developed Applications.
  • Continuous Analysing And Assessing Potential Security Risks By Developing Plans To Deal With Such Incidents E.G. Firewalls And Encryption.
  • Assist Development And Implementation Of An Incident Reporting And Response System To Address Security Breaches, Incidents And Respond To Alleged Policy Violations Or Complaints From External Parties.
  • Assists Development And Implementation Of Risk Assessment Program Targeting Information Security And Privacy Matters, Recommend Methods For Vulnerability Detection And Remediation And Oversee Vulnerability Testing
  • Monitor And Analyse Intrusion Detection Systems (IDS) To Identify Security Issues For Remediation.
  • Ensures The Integrity And Protection Of Networks, Systems, And Applications By Technical Enforcement Of Organizational Security Policies, Through Monitoring Of Vulnerability Scanning Devices.
  • Implements Recommendations Of The Periodic System Audits And Vulnerability Assessments, Including User Accounts, Application Access, File System And External Web Integrity Scans To Determine Compliance.
  • Coordinates The Development And Delivery Of An Education And Training Program On Information Security And Privacy Matters For Employees
  • Keep Abreast With Latest Security And Privacy Legislation, Regulations, Advisories, Alerts And Vulnerabilities Pertaining To TelOne ICTs.
  • Complete All Related Tasks As When Necessary.

Qualification And Experience:

  • A Bachelor’s Degree In Computer Science, Computer Engineering Or An Information Security Degree Or Closely Related Degree.
  • Should Have ICT Security Experience Of A Similar Nature
  • 2-3 Programming Languages Such As C, C++, C#, Java, Ruby, Perl, JavaScript
  • Certified Ethical Hacker V8 Or Equivalent ICT Security Certification
  • CCNA Certification An Added Advantage
  • Membership To A Professional Body Will Be An Added Advantage.
  • Experience In Developing And Administering An Information Security Program Is Desirable.
  • Minimum 2 Years In Information Security, Information Technology Or Related Field

Competencies

  • High-Level Data Analytical Skills.
  • Good Presentation Skills.
  • Computer Literate.
  • Strong Verbal And Written Communication Skills.
  • High Level Of Attention To Detail And Interpersonal Skills.

Apply For The ISSA Post

Post 3: Systems Support Specialist

 Closing Date: 2021-04-16 23:59:31

Reference Number : Tel20214948

Reporting To:

Systems Support Analyst

Job Description:

To carry out systems development, maintenance and administrative functions to ensure maximum performance of TelOne systems to minimize losses, thereby maximizing revenue.

Duties And Responsibilities:

  • Researches And Recommends Innovative, And Where Possible Automated Approaches For System Administration Tasks
  • Implements Measures To Prevent Recurrences Of Unplanned Outages As Recommended By Systems Analyst.
  • Assists System Analyst In Resolving Incidents And Problems From Application Systems
  • Monitors System Performance To Ensure 100% Systems Uptime.
  • Conduct Traffic Investigation And Analysis.
  • Monitors Backup Processes To Ensure That There Are No Errors.
  • Customizes Systems To Ensure It Meets User Requirements.
  • Verifies Interface Files For Errors Or Duplications To Ensure Correctness Before Posting.
  • Integrates Systems In One Platform To Enable Reporting Of Financial Data.
  • Complete All Related Tasks As When Necessary.

Qualification And Experience:

  • BSc In Information Systems, Computer Science, Information Technology, Software Engineering
  • Certification In Systems Development / Systems Administration/ Oracle 10g/11/12c.
  • Sound Knowledge Of Microsoft Windows And Unix/Linus/ SUN Solaris.
  • Plus 3 Years Proven Experience In Systems Development And Systems Administration.

 

Competencies

  • Ability And Desire To Provide Excellent Customer Service To Internal And External Customers.
  • Working Knowledge Of Windows 7 And Microsoft Office Products.
  • Strong Communication, Interpersonal, And Analytical Skills.
  • Knowledge Of ERP Security Subsystem.

Apply For The SSS Post

Post 4: Client Services Agent

 Closing Date: 2021-04-16 23:59:31

Reference Number : Tel20214554

Reporting To:

Client Relations Associate

Job Description:

Processes financial transactions for TelOne’s products and services through receipting cash, issuing receipts and maintenance of accurate filing system to ensure that all records are secured in line with company’s policies and procedures

Duties And Responsibilities:

  • Receipt Cash Received From Clients And Ensure It Is Accounted For At The End Of The Day.
  • Submit Balance Books And Remit Cash To The Client Relations Associate At The Close Of Each Business Day For Banking.
  • Conducts After Sales Service Through Calls.
  • Offers Client Education And Product Support And Provides Solutions In The Quest Of Achieving Client Retention.
  • Declares Any Counter Surpluses And Shortages To The Supervisor.
  • Reconciles Total Receipts Against Remittance Done For Each Day
  • Maintain All Work Tools, Equipment And Personal Protective Devices In Good Working Order.
  • Follow Established Health And Safety Policies And Procedures.
  • Complete All Related Tasks As And When Necessary

Qualification And Experience:

  • Higher National Diploma In Marketing/ Business Studies.
  • A Social Science / Marketing /Business Management Degree Is An Added Advantage
  • 3 Years’ Relevant Experience In A Client Experience Environment.

Competencies

  • Good Negotiation And Communication Skills.
  • High Level Data Analytical Skills.
  • Computer Literate.
  • Strong Verbal And Written Communication Skills.
  • High Level Of Attention To Detail And Interpersonal Skill.

Apply For The Client Services Agent

Post 5: Digital Marketing Officer (Harare)

 Closing Date: 2021-04-16 23:59:31

Reference Number : Tel20214560

Reporting To: Brand Manager

Job Description:

Provides support to the TelOne Marketing Department through provision of Graphic designing support and assists in Marketing events like Exhibitions, promotions and campaign development and social media management.

Duties And Responsibilities:

  • Design And Oversee All Aspects Of TelOne’s Digital Marketing Including Social Media, Emailers, Advertising Campaigns And Internal Newsletters And Notices.
  • Implement Approved Marketing Campaigns On The Social Media Platforms And Online Marketing Campaigns Across A Variety Of Platforms Such As Twitter, Facebook Etc.
  • Prepare Accurate Reports On Marketing Campaign’s Overall Performance (Evaluate Important Metrics That Affect TelOne’s Websites, Service Quotas And Target Audience Against Goals ROI And KPIs)
  • Support Marketing Day-To-Day Operations Including Media Campaigns.
  • Development Of Market Analysis Trend Reports (ARPU, Count, Revenue)
  • Assist The Brand Manager (BM) In With Daily Administrative Duties And Briefing Of Agency As Per The Discretion Of The BM.
  • Work With Advertising Agency To Develop 360 Degree Campaigns For Assigned Projects.
  • Carry Out Both Desk And Field Research On Customer Trends To Assist In New Product Development And Creation Of Exciting New Promotions.
  • Assist In The Coordination Of TelOne Marketing Events.
  • Nurtures A Desirable Work Culture Conducive For High Productivity At The Workplace.
  • Complete All Related Tasks As When Necessary.

Qualification And Experience:

  • Degree In Marketing/Business Management/Communications/Social Science From A Reputable University.
  • Graphic Design Qualification A Must
  • Digital Marketing Certificate An Added Advantage
  • Tech Savvy And Creative Mind With Excellent Analytic Abilities
  • In-Depth Knowledge Of Various Social Media Platforms, Best Practices And Website Analytics

Competencies

  • Knowledge Of Goggle Analytics, SEO, Copywriting Skills And Social Media Marketing As Well As Content Creation
  • Excellent Written And Verbal Communication Skills.
  • Up To Date Technologies In Digital Marketing

Apply For The Digital Marketing Officer Post

Post 6: Personal Assistant

 Closing Date: 2021-04-16 23:59:31

Reference Number: Tel20214175

Reporting To:

Director Retail

Job Description:

The incumbent will be responsible for providing office management, communication and administrative support to the Director by handling confidential Correspondence and exercising a high degree of discretion and initiative.

Duties And Responsibilities:

  • Coordinates And Follows-Through Activities And Commitments Of The Digital Innovation Director’s Diary By Producing And Managing An Integrated Master.
  • Develops Calendar Of Key Events, Dates, And Deadlines That Are Critical To The Strategy Of The Division.
  • Coordinates Director’s Communication Through Taking And Screening Of Calls, Responding To Emails And Interfacing With Clients.
  • Arranges Business Lunches For Clients And Stakeholders As And When Necessary.
  • Maintains Business Confidence And Protects Digital Innovation Division Operations By Keeping Projects Information Confidential.
  • Provides Historical Reference By Developing And Utilizing Filing And Retrieval Systems And Recording Meeting Discussions.
  • Maintains Office Supplies Inventory By Checking Stock To Determine Inventory Level, Anticipating Needed Supplies, Evaluating New Office Products, Placing And Expediting Orders For Supplies, And Verifying Receipt Of Supplies.
  • Ensures Continuous Operation Of Equipment By Completing Preventive Maintenance Requirements, Following Manufacturer’s Instructions, Troubleshooting Malfunctions, Calling   For   Repairs, Maintaining   Equipment   Inventories, And   Evaluating   New Equipment And Techniques.
  • Researches Data For Presentation To The Relevant Divisions Team, Board Of Directors And Executives Committee Management.
  • Complete All Related Tasks As And When Required.

Qualification And Experience:

  • Administration Degree / Higher Executive Diploma In Secretarial Studies.
  • 3 Years’ Relevant Experience In An Executive Assistant.
  • Class 4 Driver’s License Is An Added Advantage.

Competencies

  • Strong Technical Skills (Computer, Networks, Security And Accounting)
  • Strong Business Acumen And Analytical Skills.
  • Good Communication And Interpersonal Skills With Stakeholders.
  • Ability To Multi-Task And Manage Multiple Priorities.
  • Strong Computing Skills.

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JOBS: Applications Invited For Vacant Posts At TelOne