Some Econet Wireless customers have taken to social media to express their disappointment over the mobile network operator’s provision of “poor services.”
Many who wrote to Econet complained about the poor network which they said made them unable to use the data bundles they had purchased. One customer wrote on Twitter:
Dear @econetzimbabwe, with all due respect I would like to express my disappointment in your below par service that you are providing these days. Please know that these bundles are being bought by people’s sweat to expire without being used. Just address the problem, thank you.
The above sentiments were echoed by Tatenda Chipepwe who tweeted claiming to be a loyal customer. Read the tweet:
Hi @ChipepweTatenda, thank you for supporting Econet Wireless. If you are still facing network challenges, kindly DM your number, address, let us know how long you have had the challenge and if you have electricity during the time. ^GFK
So you just advise me to DM the details and then ignore. I desperately need to use my number pliz.