Congestion At Tollgates: MDC-A Urges Zinara To Facilitate Uptake Of Tap Cards

MDC Alliance has urged ZINARA to facilitate the uptake of tap cards to address congestion at tollgates. The party issued the following statement.


Motorists and passengers are facing gruelling, long queues at all tollgates throughout the country due to the inefficient toll collection system currently in place.

Law-abiding road users are subjected to almost an hour-long delay at any tollgate in Zimbabwe as the billing system is either not connected to the network (for those intending to use electronic payment systems) or the cashiers have no change for the USD bills in a country where 1 USD bills are sold at a premium on the streets. 

Surprisingly, ZINARA has a pre-paid tolling system that unfortunately has not been popularised by the Road Agency for the convenience of road users.

The ZINARA tap-card system is a prepaid system that does not depend on mobile network connectivity at tolling plazas. If the majority of road users were to be made aware of this system, the system would be rendered significantly more efficient.

Currently, the tap card is available at ZINARA offices only and at tollgates but is in short supply. It remains difficult for someone already delayed to further stop at a tollgate to apply for the card for another 30 minutes.

ZINARA must distribute these cards widely and make use of retail shops, fuel stations and even hotels and restaurants to improve uptake of the tap card facility.

We further call for accountability for funds looted by ZINARA as recorded by the Auditor-General, which funds should go towards improving the road-user experience and funding road maintenance.

Hon. Settlement Chikwinya (MP) Secretary for Transport and Logistics 44 Nelson Mandela Avenue Harare, Zimbabwe
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