Stanbic Bank has zero-rated its platform which includes:
- Stanbic Bank Zimbabwe website,
- Stanbic App,
- Online Banking
- The SlydePay app.
The zero-rating means the bank’s customers who are Econet subscribers will be able to access these platforms without Econet deducting their data for accessing Stanbic Platforms or they do not need to have data to access the platforms listed above whenever they want to access them.
In an email to Pindula, the bank said they reached the decision to zero-rate the platforms because they have realized data is becoming expensive and they decided to bridge the gap and came up with the solution to zero-rate their platforms.
Stanbic Bank Head of Personal and Business Banking, Patson Mahatchi said:
Customer centricity is of utmost importance to our business and in keeping with this key pillar, we have seen it fit to ensure that our customers are able to access essential services on our digital banking platforms at no data costs. Therefore, we now subsidize the internet service.
This move also demonstrates our dedication to becoming a digital bank and how we are focused on ensuring that our customers get the services as conveniently as possible, and we continue to encourage our customers to embrace digital banking platforms
Mahatchi also said they are still working with other Mobile Network Operators (MNOs) to ensure that they can make zero-rate their service for their customers who are not Econet Subscribers.