CIMAS Introduces Measures To Guard Against COVID-19

One of the country’s biggest Medical Aid companies CIMAS has introduced a few measures to guard against COVID-19 which has killed over 17 000 people worldwide, including broadcaster Zororo Makamba. This was communicated in a bulletin sent to Pindula which reads:

Given that there are now confirmed cases of COVID-19 in Zimbabwe it is essential that we step up our vigilance in preventing the contraction and spread of the virus.

We have therefore put in place the following additional precautions to ensure the safety of our members and staff commencing on Monday 23rd March:

  • Screening for COVID-19 at designated tents outside our facilities.
  • Encouraging frequent washing and sanitising of hands using the sanitisers and handwash solutions available at all our premises.
  • Encouraging observing the social distancing guideline of at least 1 metre between persons.
  • Relevant Personal Protective Equipment for all staff who are at risk of infection.

In the interests of preventing the contraction and spread of the virus we advise that you avoid physically visiting us where possible.

In the meantime, the Clinics & Pharmacies will remain open for non Covid-19 cases at the usual business times. Our medical aid customer walk in centres will be open between 8am and 4.15pm. The laboratories will be operating as usual.

At the screening tents, we will be asking you a few questions relating to your general health and recent travel history. Please cooperate and respond truthfully as this may save you and others from contracting the virus.

For other queries regarding your membership, pre-authorisations, assistance and any other information pertaining to any of the Cimas services our call centre is available 24/7 to attend to you on 08677 400 500 or 0242-777300-10 or E-mail
For and on behalf of Cimas


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