Leading Commercial Bank Standard Chartered is set to close its Gweru Branch and transfer all accounts to Bulawayo as they have discovered that their customers now prefer digital banking to physical banking. In a statement, the bank’s Head, Retail Banking Valeta Mthimkhulu, said:
We have also noted that our clients are preferring to transact more digitally, including on our recently launched SC Mobile App, our ATMs as well as our online and mobile banking.
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The Gweru branch is set to be closed on 1 October. The move to close the branch is also in line with global banking trends where digital banking is the new school.
Source: Nehanda Radio