A Fastjet plane developed a technical fault halfway through the journey on its flight from Harare to Bulawayo on Wednesday morning.
Procurement Authority of Zimbabwe chief executive officer Nyasha Chizu revealed the incident to Sunday News. He said:
We had left at 7 am which meant we were supposed to get to Bulawayo at 7.50am but when we were 30 minutes into our flight we were told that there was a fault and we had to turn back to Harare.
We were told that the plane would need technical help that it could not get to Bulawayo.
About 10 minutes after we were told that we were going back to Harare we were again informed that the plane would once again head to Bulawayo as the technical problem could now be solved there.
They said that someone on the phone in Harare would relay instructions to the ground staff in Bulawayo.
… On Friday evening we were supposed to depart at 8.25am but were told that the plane had gone back to Harare because of a fault. So we departed at 12.30am and arrived in Harare at 1.30am.
Fastjet notified its customers of Friday’s delayed flight to Harare. In a letter given to passengers head of ground operations Pasi Chirume read in part:
We regret to advise you that your flight FN8446 from Joshua Nkomo International to R G Mugabe has been delayed.
The reason for the delay is due to the aircraft scheduled to operate your route suffered a technical problem.
for 00.30 20 July 2019 and arrive at 01.20 estimated time.
In the meantime, you shall be offered refreshments while you wait for your flight to depart.
The safety and well-being of our passengers is our number one priority hence our decision.