EcoCash Agents Warned Against Charging Customers Extra To Cash Out

In a statement released on its Twitter account, EcoCash warned agents against charging customers extra to cash out.

Said EcoCash:

Do not be caught charging customers extra to Cash Out. It is prohibited and attracts serious penalties.

In October last year, former Finance Minister Patrick Chinamasa urged the public to report Ecocash agents who are charging extra to the Reserve Bank of Zimbabwe (RBZ) or Econet. The practice of charging extra to cash out started when cash shortages got worse.

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2 comments on “EcoCash Agents Warned Against Charging Customers Extra To Cash Out

  1. Its unfortunate kuti Ecocash knows the truth about its agents apa kungoda kutivhara as if its something new. Government should act otherwise nyika inora yakamiswa nevanhu vakaita seivava

  2. The extra charge being levied by eco cash agents is done outside the eco cash platform,so it is difficult to eradic this problem,

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