ZESA Gives Customers With Arrears 6 Months To Settle Bills, Threatens To Take Them To Court

The Zimbabwe Electricity Transmission and Distribution Company (ZETDC) has warned all defaulting customers that they have 6 months to settle their bills. The power utility is threatening to sue those who do not comply with this directive. We publish the statement from ZETDC below in its entirety.

ZIMBABWE ELECTRICITY TRANSMISSION & DISTRIBUTION COMPANY

NOTICE TO OUR VALUED CUSTOMERS
DEFAULTING CUSTOMERS

The Zimbabwe Electricity Transmission and Distribution Company (ZETDC) encourages all defaulting customers to settle their bills in order to enable the power utility to provide efficient service delivery.

The revenue that is being realized by the power utility will be utilized to pay for electricity imports to supplement local generation, buy spares for network rehabilitation, buy coal for thermal power generation and other critical inputs for security of electricity supply. In the interests of service provision, the power utility has stepped up credit control measures in order to recover the debt owed in sectors that include the following:

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– Commercial (Hotels, supermarkets, bakeries, shops, restaurants and others)
– Mining
– Agriculture and
– Domestic (Postpaid)

All defaulting business consumers in the Commercial, Mining, Industrial and Farming sectors are required to make payment plans in order to clear their bills within six months. Customers are requested to heed this call and make payment or approach our offices to make payment arrangements by 31st March 2018 to avoid the inconvenience of service being withdrawn and litigation.