Postal Telecommunications Regulatory Authority of Zimbabwe (Potraz) director-general Dr Gift Machengete explained the cause of the internet shutdown and said that it was caused by accidents.
He explained that Liquid Telecomm had its active and redundancy cables cut while TelOne also had its cables cut. Said Machengete:
Liquid Telecomm had two cables, but the problem is that they were going in the same direction,” he said. “We will talk to them about it so that we do not have the active cable and redundancy cable going in the same direction because now the two have been cut. For TelOne, the one that links them with Telecomm South Africa has also been cut in South Africa and they had one that links through Plumtree, which has been cut by a city council employee in Kuwadzana. They still have one that goes through Nyamapanda to Mozambique and the capacity that is left is very little, hence the problem we have.