Caps United loses thousands of dollars due to poor security and slow payment system

Although Caps United made $96 000 from Sunday’s Harare derby against Dynamos at the National Sports Stadium, the club could have made much more were if not for the poor security and a slow payment system.

Fans who were paying using EcoCash mobile money were only required to show the confirmation message in order to gain entrance. This resulted in some fans, forwarding the confirmation message to their friends who then used the same message to enter the giant stadium.


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Only 20 gates were open instead of the usual 32 and this combined with the slow point of sale system resulted in some fans being unable to get into the stadium on time for the game and some were still struggling to enter the stadium at half time. Subsequently, frustrated fans left the stadium and returned home.

Premier Soccer League (PSL)spokesperson Kudzai Bare said:

We apologise to the fans that were inconvenienced by the point-of-sale system (commonly referred to as swiping).

The network was going up and down. But most of the fans came in with cash. The problem we had is that we had only 20 gates open, instead of 32.

We had fans coming in in large numbers towards kick-off and there was a request to delay the start of the match. It was not possible because the television signal had already been received. We are aware that some fans had go back home because we had people still paying by half-time.

More: NewsDay

EcoCashNational Sports StadiumPremier Soccer League

EcoCash is a mobile money transfer facility which is run by Econet Wireless Zimbabwe. The facility has grown in leaps and bounds since its inception and is arguably the largest mobile money transfer agent considering the huge sums of transactions that the platform is said... Read More About EcoCash

The National Sports Stadium which is located in the "Sunshine City" Harare is Zimbabwe's biggest stadium. The Stadium was constructed with the aid of the Chinese government in 1987 and has a carrying capacity of 60 000. It is located 7 km west of Harare's... Read More About National Sports Stadium

Football in Zimbabwe cannot be fully understood without mentioning the Premier Soccer League. The Zimbabwe Premier Soccer League is the country’s top flight football league which runs every year with about 18 teams from different regions of the country. The football initiative which is the... Read More About Premier Soccer League

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