Ms Sihle Maxine Mabuda is suing Econet Wireless Zimbabwe for $50 000 for allegedly misleading its clients through the WhatsApp daily data bundle facility which she says does not even last a day in normal use. She has also successfully obtained police clearance to hold a peaceful demonstration against Econet in Harare on November 25 this year.
Mabuda states that she purchased WhatsApp data bundles for 30 cents after learning from advertisements that she will enjoy the services for a full day but she argues it later turned out that the 30 cents only buys 20 megabytes of data which does not last for a day, as suggested in the advertisement. She says when she tried to call her daughter in South Africa through WhatsApp voice call, she realised that the bundles were not even sufficient.
In her declaration, Mabuda, contends that Econet was misrepresenting the duration of its data bundles as a marketing gimmick to lure customers and she wants damages to the tune of $50 000 plus interest calculated at the rate of 5 percent from the date of issuance of summons to the date of judgment. She also wants Econet to be compelled to pay costs of the suit.
Econet Wireless is yet to respond.