The Zimbabwe Energy Regulatory Authority (Zera) is set to investigate reports that some service stations were refusing electronic money and insisting on cash, a move which is counter-productive given the current cash shortages. Zera boss Gloria Magombo told parliament that Zera will act with the Reserve Bank of Zimbabwe to ascertain such cases and take “necessary action.”
Magorimbo is quoted as saying:
We are currently investigating the issue why service stations are not accepting coins or swipe machines and have written to fuel companies about the issue and they responded to Zera saying they accept EcoCash payments and plastic money.
f there are specific service stations that are not accepting plastic money or swipe machines, this should be brought to our attention so that, together with the Reserve Bank of Zimbabwe, we follow up and take necessary action